Three years ago, I bought a dishwasher over the phone. We were desperate as we had house guests and no dishwasher, so I bought the one on sale, sight unseen. I knew that I was taking a chance but as the appliance was described it sounded pretty much like the one we had, and I believed in the brand name.
The dishwasher arrived and we found it to be a passable model, with one huge flaw for us. The silverware compartment was in the door. Now I’m not suggesting that this is a substandard design, but for our household we had always had a basket that could be removed and carried over to the drawer. We had always loaded the dishwasher in a certain way and now we had to innovate and retrain our habits to do that differently.
Today we had to replace this dishwasher. (Did I mention it may have also been the cheapest, so it has already broken down?) Shopping for the new one, we had one definite wish-list item – the cutlery basket in the bottom drawer, just the way we like it.
This is the way, isn’t it? We know what we like, what we have always had, what we gravitate toward. These could be called biases, and they are not necessarily good or bad. What’s key is to acknowledge them, look over them to see another side.
I am sure countless households prefer the door basket. And I am also sure that recognizing that we are diverse and have different biases is a great first step to get us all closer to the wish list item of making welcome all differences, all gifts and all people.
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